IT Notifications

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Active Notifications

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Sent (Last 7 Days)

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Closed Notifications

today

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Sent Today

view_module By Notification Type

bar_chart Notifications (Last 7 Days)

donut_large By Priority

pie_chart By Type

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Recent Notifications

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SharePoint Connection

Enter your SharePoint site URL to connect. All data will be stored in SharePoint lists.

language SharePoint Site URL

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Required SharePoint Lists

These lists must exist on your SharePoint site.

List Name	Purpose	Status
`ITNotifications`	Sent notifications history	hourglass_empty
`OktaApps_SSOGroups`	Recipient groups	hourglass_empty
`ITNotifyAccess`	Role-based access control	hourglass_empty
`ITNotifyDrafts`	Saved draft notifications	hourglass_empty
`ITNotifications_Archive`	Archived resolved incidents	hourglass_empty
`ITNotifyAuditLog`	User activity audit trail	hourglass_empty

psychology

AI Description Generator

Operators use AI Assistant on the Description editor. Context is sent automatically when they open the assistant. Optionally configure Power Automate or Ollama for legacy one-shot generation.

hub AI provider

memory Ollama model name

Run ollama pull llama3.2 on the Ollama server first.

smart_toy Power Automate HTTP trigger URL

Power Automate flow calls Ollama or OpenAI and returns JSON. See setup guides below.

chat ChatGPT Custom GPT URL

Used when operators click Open AI Assistant. Saved with AI settings below.

Guides: docs/IT_Notify_Ollama_Setup.md · docs/IT_Notify_AI_Description_Setup.md

send

New Notification

category Notification Type / Email Template

Selects the email banner and template layout sent via Power Automate.

visibility_off BCC Recipients

Multi-select Add users

All notifications are sent BCC-only. Recipients are hidden from each other.

Distribution group from catalog

Pick a catalog group — saved BCC addresses load automatically.

Selected BCC recipients

forward_to_inbox BCC recipients for this send 0 addresses

flag Priority

Low Medium High Critical

title Title

Description

auto_awesome Click AI Assistant to refine your message, paste the result into Description, then run Auto Formatter for Email.

0 / 10,000 characters

warning_amber Impact Levelinfo

NoneNo user impact

MinorFew users, workaround exists

ModerateGroup of users affected

MajorCritical service partially down

SevereFull outage, all users

dns Affected Services

schedule Start Time

schedule End Time

update Next Update Time

event_available Estimated Resolution

radio_button_checked Status

assignment Action Required

drafts

Saved Drafts

Title	Group	Priority	Type	Saved By	Saved At	Actions
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history

Sent Notifications

Title unfold_more	Description	Group unfold_more	Sent By unfold_more	Priority unfold_more	Type	Sent At unfold_more	Next Update	Status unfold_more	State unfold_more
Connect to SharePoint to view history.

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Add / Edit Distribution Group

badge Catalog Name

business Owner / Department

notes Description

visibility_off BCC Recipients

All communication is blind carbon copy only — no To, no CC, no Primary recipients.

email BCC Email (DL)

Select a mail-enabled AD distribution list — no manual email entry.

Additional BCC groups or users

Selected BCC recipients

groups

Distribution Groups

Group Name	BCC Email (DL)	BCC Recipients	Owner	Description	Actions
Connect to SharePoint to view groups.

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AD Group Lookup

filter_list

	Display Name	Email	Type	Description	Members
Click "Search" or type a name to load AD groups.

shield Admin-only. Manage access roles for individual users and AD groups: Admins see all tabs including Config & Admin. Operators (Allowed) can compose, send, and manage groups. Viewers can only see the Dashboard and AD Group Lookup.

sync SharePoint Permission Sync: Adding/removing users or groups here automatically grants/revokes permissions on the SharePoint site. Admins → Owner, Allowed Groups → Member, Viewers → Visitor (Read Only). Note: Only security-enabled groups can be auto-synced. Plain distribution lists require manual SharePoint permission assignment.

shield

Admins (Full Access)

Admins can access every tab including Config & Admin. Granted Owner access on the SharePoint site. Source of truth: SSO ITNotify Admin

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Manual additions (advanced overrides)

person Admin Users

Email	Actions
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groups Admin Groups

Group Name	Email	Group ID	Actions
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lock

Operators (Full Access)

Operators can compose, send notifications, and manage groups. Granted Member access on the SharePoint site. Source of truth: SSO ITNotify Operator

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Manual additions (advanced overrides)

person Allowed Users

Email	Actions
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groups Allowed Groups

Group Name	Email	Group ID	Actions
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visibility

Viewers (Read Only)

Viewers can see the Dashboard and AD Group Lookup only. Granted Visitor (Read Only) access on the SharePoint site. Source of truth: SSO ITNotify Viewer

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Manual additions (advanced overrides)

person Viewer Users

Email	Actions
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groups Viewer Groups

Group Name	Email	Group ID	Actions
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SharePoint List Schema

verified_user

Safe operation. Sync is strictly additive — this app only creates missing columns via the SharePoint REST API. It never deletes, renames, or modifies existing columns. Legacy columns like DL For Applications, DL Owner, SSO group are preserved as-is.

Aligns SharePoint list columns with IT Notify v2. Use Show all fields below to see every column physically present on a list — including hidden/system fields — to verify columns you previously added.

List:

Display Title	Internal Name	Type	Hidden	ReadOnly
Select a list and click Load fields.

List	Column	Status	Purpose
Click Sync Missing Columns to check schema.

Data Management & Archival

Archive resolved notifications older than the specified days to keep the main list performant. SharePoint lists slow down beyond 5,000 items. Archival moves resolved items to a separate ITNotifications_Archive list.

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Main List Items

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Archived Items

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Health (5,000 limit)

Archive resolved items older than

receipt_long

Audit Log

Track all user actions across the application — notifications sent, groups changed, access updates, logins, and more.

Timestamp	User	Action	Category	Details
Click Refresh to load audit logs.

IT Notify

Access Denied

bar_chart Notifications (Last 7 Days)

donut_large By Priority

pie_chart By Type

Recent Notifications

SharePoint Connection

Required SharePoint Lists

AI Description Generator

New Notification

Saved Drafts

Sent Notifications

Add / Edit Distribution Group

Distribution Groups

AD Group Lookup

Admins (Full Access)

person Admin Users

groups Admin Groups

Operators (Full Access)

person Allowed Users

groups Allowed Groups

Viewers (Read Only)

person Viewer Users

groups Viewer Groups

SharePoint List Schema

Data Management & Archival

Audit Log

Notification Details

Group Members

Email Preview

Generate Description with AI

Maintenance Reminder

SharePoint Permission Notice